You may
use
Web-24
to:
Review account balance for any of your checking, savings,
and loan accounts;
Review transaction history for any of your checking,
savings, and loan accounts;
Make transfers between any of your checking and savings
accounts;
Make your Credit Union loan payments from your checking or
savings accounts;
Withdraw funds from your regular share account by check to
be mailed to you at your address of record;
Review checks that have cleared from your checking account;
Inquire if a specific check has cleared;
Change your personal identification number/password;
Conduct any other transactions permitted by the Credit
Union.
Transactions involving your deposit accounts will be subject
to the terms and conditions of your account agreement as
applicable.
SERVICE LIMITATIONS The
following limitations on
Web-24
transactions
may apply in using the services listed above:
1.) TRANSFERS. You may make funds transfers to other Summit
Federal Credit Union accounts of yours as often as you like.
However, Federal regulations limit pre-authorized transfers
from your regular share account. During any given month, you
may not make more than six withdrawals or transfers to
another Credit Union account of yours or to a third party by
means of a preauthorized or automatic transfer. This
includes transfers by phone, fax, wire, cable, overdraft
transfers to checking, and Internet instruction.
The Credit Union will not be required to complete a
withdrawal or transfer from your share accounts if you do
not have enough money in the designated account to cover the
transaction. You agree not to use
Web-24
to
initiate a transaction that would cause the balance in your
designated share account to go below the required minimum
balance. We will not be required to complete such a
transaction, but if we do so, you agree to pay us the excess
amount or improperly withdrawn or transferred amount and any
overdrawn account fees resulting from such transactions,
immediately upon our request. We will also decline to
complete your
Web-24
transactions if we have canceled your access to
Web-24
or
we can not complete the transaction for security reasons.
2.) ACCOUNT INFORMATION. The account balance and transaction
history information may be limited to recent account
information involving your accounts. Also, the availability
of funds for transfer or withdrawal may be limited due to
processing time and our Funds Availability Policy.
3.) E-MAIL. The Credit Union may not immediately receive
E-mail communications that you send and the Credit Union
will not take action until we actually receive your message
and have a reasonable opportunity to act. Requests for funds
transfer as well as the transmittal of account information
should not be communicated to the Credit Union through the
use of E-mail. If you need to contact the Credit Union
immediately regarding an unauthorized transaction or stop
payment request, you may call the Credit Union at
330-376-3626.
PERSONAL IDENTIFICATION NUMBER "PIN"/PASSWORD SECURITY
The
PIN/Password issued to you for initial access to
Web-24 is for security purposes. You should change your
PIN/Password for security reasons the first time you use the
service. Your PIN/Password is confidential and should not be
disclosed to third parties or recorded. You agree to accept
responsibility for protecting the integrity of your
PIN/Password. You agree not to disclose or otherwise make
your PIN/Password known to anyone not authorized to sign on
your accounts. Granting access to your account through use
of
Web-24 to any non-owner will make you financially liable for all
access, losses, or misuse of your account (s) until reported
to us. You also agree that we may revoke your
Web-24 access at any time without notice to you. Tell us at once
if you believe your PIN/Password has been lost or stolen.
FEES FOR
Web-24
SERVICE
There
may be certain charges for services available in
Web-24
as set forth on the Credit Union’s Fee Schedule.
These fees may change from time to time as determined
necessary by the Credit Union Board of Directors. We will
notify you of any changes as required by law. There is
currently no monthly charge for unlimited
Web-24
service per account per month. If a fee is instituted it
will be automatically deducted from your checking account at
the end of each month and you will be notified 30 days ahead
of time of implementation of such fees. If funds are not
available in your checking account to pay the fee it will be
deducted from your savings account. To obtain a Rate and Fee Schedule, visit either Summit
FCU branch or call SFCU at (330) 376-3626.
PERIODIC STATEMENTS
Your
periodic statement will clearly identify each electronic
transaction. There will be a monthly account statement
available for each month in which you initiate electronic
transactions.
No other receipts will be mailed.
You agree by accessing your account through
WEB-24
to receive all Summit FCU account statements through
WEB-24/E-mail. By applying to use and accepting the terms of this
Agreement, Summit FCU will not mail statements to you
through the U.S. Mail, they will only be received by E-mail
until such time as
WEB-24 access is revoked by you or Summit FCU. You will have access
to an account statement at least quarterly if there is no
electronic transaction activity on your account.
CREDIT UNION’S LIABILITY FOR FAILURE TO MAKE TRANSFERS
If we do
not complete a transfer to or from your account on time or
in the correct amount according to our agreement with you
and the instructions you transmit, we will be liable for any
returned check fees resulting from our failure to perform
the transaction. However, the Credit Union will not be
liable:
If, through no fault of ours, you do not have adequate funds
in your account to complete a transaction or if your account
is closed.
If you used the wrong PIN/password or you have not properly
followed any applicable computer, Internet access, or Credit
Union user instructions for making transfers or payments.
If your computer fails or malfunctions or
Web-24
was
not properly working and such problem should have been
apparent when you attempted such transaction.
If circumstances beyond our control (such as fire, flood,
telecommunication outages, postal strikes, equipment or
power failure) prevent completion of the transaction.
If the funds in the account are subject to an administrative
hold, legal process, or other claim.
If you have not given the Credit Union complete, correct,
and current instructions so the Credit Union can process the
transfer or payment.
If the error was caused by a system beyond the Credit
Union’s control, such as your Internet Service Provider.
If there are other exceptions as designated by the Credit
Union from time to time.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
We will
disclose information to third parties about your account or
the transfers you make:
1.) Where it is necessary for completing transfers, or
2.) In order to verify the existence and condition of your
account for a third party, such as a credit bureau or
merchant, or
3.) In order to comply with government agency or
court orders, or
4.) To our affiliates or for
purposes of offering or providing you other products or
services, or
5.) If you give us your written permission.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC
TRANSFERS
Call us at 330-376-3626 or write;
Summit Federal Credit Union, P O Box 1460, Akron, Ohio
44309 or email us at:
postmaster@summitfcu.com
As soon
as you can, if you think your statement is wrong or if you
need more information about a transfer listed on the
statement. We must hear from you no later than 60 days after
the date of the FIRST statement on which the problem or
error appeared.
1.) Tell us your name and account number.
2.) Describe the error or transfer you are unsure about, and
explain as clearly as you can why you believe it is an error
or why you need more information.
3.) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your
complaint or question in writing within 10 business days.
We will tell you the results of our investigation within 10
business days (20 business days if your question or
complaint involves a transaction to or from an account
opened within the last 30 days) after we hear from you and
correct any error promptly. If we need more time, however,
we may take up to 45 business days (90 business days if your
question or complaint involves a transaction to or from an
account opened within the last 30 days) to investigate your
complaint or question. If we decide to do this, we will
credit your account within 10 business days (20 business
days if your question or complaint involves a transaction to
or from an account opened within the last 30 days) for the
amount you think is in error, so that you will have the use
of the money during the time it takes us to complete our
investigation. If we ask you to put your complaint or
question in writing and we do not receive it within 10
business days, we may not credit your account.
If we decide there was no error, we will send you a written
explanation within three business days after we finish our
investigation. You may ask for copies of documents that we
used in our investigation. The Credit Union may revoke any
provisional credit provided to you if we find an error did
not occur.
If your alleged error or question relates to a
transfer that resulted in an advance on your Home Equity
Line of Credit, after we hear from you, we cannot try to
collect any advance on your account’s Home Equity Line of
Credit you question, or report you as delinquent.
We can
continue to bill you for the amount you question, including
finance charges, and we can apply any unpaid amount against
your credit limit. You do not have to pay any questioned
advance on your account’s Home Equity Line of Credit while
we are investigating, but you are still obligated to pay the
advances that are not in question. If we find that we made
a mistake, you will not have to pay any finance charges
related to the questioned advance (s).
If we
didn’t make a mistake, you may have to pay finance charges,
and you will have to make up any missed payments on the
questioned advance (s). In either case, we will send you a
statement of the amount you owe and the date that it is
due. If you fail to pay the amount that we think you owe,
we may report you as delinquent.
However, if
our explanation does not satisfy you and you write to us
within ten(10) days telling us that you still refuse to pay,
we must tell anyone we report you to that you have a
question about your bill. And, we must tell you the name of
anyone we reported you to. We must inform anyone we've reported
you to, the results of any disputed matter once it has been settled.
STOP PAYMENTS
The
transactions you perform on
Web-24
are
"real time" transactions and cannot be canceled except by
performing corresponding reverse transactions. If you
transfer money into a third party account, transfer money
into your club accounts, or make payments on your loan
accounts, you will not be able to reverse those
transactions.
If you have arranged with the Credit Union in advance to
make regular periodic payments out of your account, you can
stop any of those payments by following these procedures:
1.) Call or write the Credit Union at the telephone number
or address set forth above in time for it to be received
three (3) or more business days before the payment is
scheduled to be made.
2.) If you call, the Credit Union may require you to put
your request in writing so that it reaches the Credit Union
within 14 days after you call.
If you order us to stop one of these payments three (3)
business days or more before the transaction is scheduled,
and we do not do so, we will be liable for any returned
check fees resulting from our failure to perform the
transaction.
AUTHORIZATION
TO OBTAIN INFORMATION
You agree
that we may obtain and review your credit report or other
information about you from an authorized credit bureau or
other person.
COORDINATION OF AGREEMENTS
These
Disclosures and Agreements constitute the agreement between
you and us related to the Service and supplement any other
agreement or disclosure related to any of your accounts.
In the
event of a conflict between these Disclosures and Agreements
and any other agreement or disclosure related to any of your
accounts, any statement by our employees or agents, or any
representation or statement relating to or set forth in the
Software, as to matters relating to the Service, these
Disclosures and Agreements shall control.
ACKNOWLEDGMENT OF EXISTING ACCOUNT DISCLOSURES AND
AGREEMENTS
You
understand and agree that all terms and conditions
associated with your accounts as provided in the account
Disclosures and Agreements shall apply and are in full force
and effect when accessing your accounts via
WEB-24.
ACKNOWLEDGMENT OF DISCLOSURES
You agree
that by using the
WEB-24 Service or allowing another to access your account (s) via
WEB-24,
that you have received a copy of, and agree to be bound by
the Disclosure and Agreements of the most recent Account
Disclosures and Agreements and
WEB-24
Disclosures and Agreement.
NO
UNILATERAL ALTERATIONS TO DISCLOSURES AND AGREEMENTS BY YOU
These
Disclosures and Agreements may not in any way be altered by
you without our express written agreement. Any attempt by
you to alter these Disclosures and Agreements without our
express written agreement shall be void and shall have no
legal effect.
You hereby
agree to indemnify and hold us harmless from and against any
and all claims, losses, liabilities, penalties, expenses and
any or other damages to the extent otherwise authorized by
law, directly or indirectly resulting from, relating to or
arising in connection with any successful or unsuccessful
attempt by you to alter these Disclosures and Agreements
without our express written agreement.
WAIVERS
No delay or
omission by us in exercising any rights or remedies under
these Disclosures and Agreements shall impair such right or
remedy or be construed as a waiver of any such right or
remedy. Any single or partial exercise of a right or remedy
shall not preclude further exercise of that right or remedy
or the exercise of any other right or remedy. No waiver
shall be valid unless in writing signed by us.
ASSIGNMENT
You may not
assign these Disclosures and Agreements, or any of your
rights or responsibilities under these Disclosures and
Agreements, to any other party. We may assign these
Disclosures and Agreements to any or all of our rights
and/or responsibilities under these Disclosures and
Agreements, or delegate any or all of such rights and
responsibilities, to any third party or parties.
GOVERNING
LAW
These
Disclosures and Agreements shall be governed by and
construed in accordance with the laws of Ohio without regard
to that state’s conflict of laws provisions. We reserve the
right at any time to terminate your right to make
Transactions as we deem it necessary without prior notice to
you.
HOLD
HARMLESS
You shall
indemnify, which includes payment of the credit union’s
attorney’s fees and court costs and hold harmless the credit
union and/or its officers, directors, employees, successors,
and assigned from and against any and all claims, demands,
liabilities, causes of actions, complaints, awards and/or
judgments for damages of any type and kind of any third
party or entity which may arise or are connected with your
use of the Service and/or the terms of this Disclosure and
Agreement. This indemnification and hold harmless provision
shall survive and be in full force and effect subsequent to
the termination of this Disclosure and Agreement.
ATTORNEY’S
FEE
In any
action, at law or in equity including arbitration, or
mediation, which is commenced to either enforce or interpret
the terms of this Disclosure and Agreement, the prevailing
party shall be entitled to recover its reasonable attorney’s
fees and court costs from the other party. The right of the
prevailing party to recover said fees shall survive and be
in full force not withstanding the termination of this
Disclosure and Agreement.
DATA
RECORDING
When you
use the Service to go online with us, transfer, account
inquiry, electronic message, or other information you enter
will be recorded. By using the Service, you consent to such
recording.
SEVERABILITY
If any
provision of these Disclosures and Agreements is determined
to be void or invalid, the remainder of these Disclosures
and Agreements, as the case may be, shall remain in full
force and effect.
HEADINGS
The Section
headings used in these Disclosures and Agreements are for
convenience only and shall not be held to limit or affect
the terms of these Disclosures and Agreements.
TERMINATING THIS AGREEMENT
You can
terminate this Agreement at any time by notifying us in
writing and ceasing to use your PIN/Password to access
Web-24.
We can also
terminate this Agreement at any time for violation of this
Agreement. Whether you terminate the Agreement or we do, the
termination does not affect your obligations under this
Agreement, even if we allow any transaction to be completed
with your PIN/Password after this Agreement has been
terminated.
CHANGING THIS AGREEMENT
The
Credit Union reserves the right to modify the terms of this
Agreement from time to time as deemed necessary. We will
notify you at least 30 days before the change will take
effect if the change will cause you a greater cost or
liability or if it will limit your access to
Web-24.
You will be
notified of the changes in the Credit Union’s monthly
newsletter and/or in a special mailing to members with
access to
WEB-24. We do not have to notify you in advance, however, if the
change is for security reasons.
To
complete an application for
Web-24,
you must agree to these terms and conditions.